We, at The Arts Quotient, have been studying how leading organisations are handling the immediate challenges thrown up by the COVID-19 crisis. Agility and resilience crop up consistently as themes, even shaping people strategies for the future. Freshworks was among those who rapidly equipped a stable work-from-home model, introducing novel ideas to enable social connection. In this interview, Swati Apte, our co-founder, speaks to Suman Gopalan, CHRO – Freshworks, on her experience and learnings.
Watch the interview for the CHRO perspective on the future of the workplace, the transition, and everything in between.